![]() So I decided to "bump" it and it started working again. ![]() I half-way loosened only one of the screws and it came back, put the top cap back on it went away again. I removed the front cap by hand, no screws, under that there were a few tiny phlips head screws, probably 3. So once all the usual and convenient solutions were out, I decided to try the "old school" method, which is simply getting your screwdriver and going crazy on the device :) Logitech chat support was not able to solve either. To bring it back, I did all of the usual stuff by the book (Drivers, apps, updates, downgrades, different OS and entirely different computers, different USB ports hubs etc the whole shebang) I was suspecting that the cleaning lady bumped it, dropped it or something. My Logitech c310 webcam started showing nothing but a white screen. I screwed the circuit board screws in not too tight, but still securely. I then re-tightened all of the screws back in. That shifted movement made a flicker and I started seeing my chin on the webcam instead of white. I then jimmied the circuit carefully by inserting my tiny screwdriver behind the top edge of the circuit and pulling it towards me. I loosened the circuit board screws just before they were fully unscrewed. Keep an eye on the webcam app for signs of change. ![]() There are two screws on the green circuit (one each on the left and right sides). To be honest the wires didn't appear "tight" to me. ![]() This revealed another black layer of plastic with 3 screws unscrew these. I removed the plastic cap/top layer of the webcam. Here's what I specifically did:įirst, I turned on a webcam application to check for the signs of the white screen changing/fixing. I had this same issue and fixed it similarly to others. ![]()
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